Amavis 2.10.1 dies and is unusable when put under moderate load

listsb-amavis at bitrate.net listsb-amavis at bitrate.net
Wed Jan 20 02:04:50 CET 2016


On Jan 19, 2016, at 18.09, Quanah Gibson-Mount <quanah at zimbra.com> wrote:
> 
> We recently updated to Amavisd 2.10.1 from 2.9.0 internally, and have found that amavisd constantly dies while processing messages after being put under a moderate load in our QA environment.
> 
> For example, here is postfix passing off the email to amavisd:
> 
> Jan 19 06:57:42 zqa-211 postfix/smtp[24983]: 84B33102BD3: to=<user543 at zqa-211.eng.zimbra.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=32179, delays=32178/0.01/0.01/0.22, dsn=4.4.2, status=
> deferred (lost connection with 127.0.0.1[127.0.0.1] while sending end of data -- message may be sent more than once)
> 
> Here we can see amavis accept it, and then die:
> Jan 19 06:57:42 zqa-211 amavis[13724]: (13724-01) ESMTP [127.0.0.1]:10024 /opt/zimbra/data/amavisd/tmp/amavis-20160119T065742-13724-gste5uOH: <admin at zqa-211.eng.zimbra.com> -> <user543 at zqa-
> 211.eng.zimbra.com> SIZE=23143 Received: from zqa-211.eng.zimbra.com ([127.0.0.1]) by localhost (zqa-211.eng.zimbra.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <user543 at zqa-21
> 1.eng.zimbra.com>; Tue, 19 Jan 2016 06:57:42 -0800 (PST)
> Jan 19 06:57:42 zqa-211 amavis[13724]: (13724-01) Checking: iugKoVQZWTPd [10.15.32.142] <admin at zqa-211.eng.zimbra.com> -> <user543 at zqa-211.eng.zimbra.com>
> Jan 19 06:57:52 zqa-211 amavis-services[18544]: PID 13724 went away, 13724-01

does $log_level = 5 reveal any additional clues about what happened to the process?  perhaps an strace might as well?  it's anecdotal, but, on a handful of occasions, we have had our mail server use up all of its memory, and iirc, it seemed that amavis had trouble handling that elegantly, and troubleshooting was a little obscure.  most recently, the culprit was something wrt razor servers changing [hostname, ip address, or such], which caused amavis children to get stuck.

-ben


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