clean mail ending up in quarantine

Patrick Ben Koetter p at sys4.de
Sat Nov 17 06:33:21 CET 2012


* Daniel Lopes <professormobilux at web.de>:
> Hi,
> 
> thank you for the answer and sorry my fault, used a web mailer, that's what you get. Hopefully this mail is better formatted.
> 
> I've set up an installation of amavis-new 2.7.1 and it is working fine.
> 
> The next step was to setup the quarantine to be in a mysql databse what is
> working also fine besides clean mail is getting there as a copy too.

Are you saying a copy of _every_ message passing amavis gets stored in the
quarantine database or are _some_ messages getting there.

If some messages are delivered to the quarantine, they might be classified 
SPAM by spamassassin and amavis acts out what it should, i.e. send
$spam_quarantine_method to sql, which is what you configured.
The same goes for BANNED.

Have you tried to unset *_quarantine_method and sent a test message? If the
messages doesn't get quarantined, you could selectively re-enable
_quarantine_method one by one sending a test message every time and see which
_quarantine_method triggers the quarantine.

Then we could try to find out what filter rule makes the trigger call for an
action.

p at rick


> My configuration looks like this so far:
> 
> $final_virus_destiny      = D_DISCARD;
> $final_banned_destiny     = D_DISCARD;
> $final_unchecked_destiny  = D_PASS;
> $final_spam_destiny       = D_DISCARD;
> $final_bad_header_destiny = D_DISCARD;
> 
> $virus_quarantine_to      = 'virus-quarantine';
> $banned_quarantine_to     = 'banned-quarantine';
> $unchecked_quarantine_to  = undef;
> $spam_quarantine_to       = 'spam-quarantine';
> $bad_header_quarantine_to = 'bad-header-quarantine';
> $clean_quarantine_to      = undef;
> $archive_quarantine_to    = undef;
> 
> $virus_quarantine_method              = 'sql:';
> $banned_files_quarantine_method       = 'sql:';
> $spam_quarantine_method               = 'sql:';
> $bad_header_quarantine_method         = 'sql:';
> $unchecked_quarantine_method          = undef;
> $clean_quarantine_method              = undef;
> $archive_quarantine_method            = undef;
> 
> I would like to have only virus, banned, spam and bad header mails in the db quarantine. I thought the above configuration would accomplish that but it seems I'm missing something.
> 
> Can someone point me in the right direction?
> 
> Best regards,
> Daniel
> 
> 
> Am 16.11.2012 um 09:21 schrieb Patrick Ben Koetter <p at sys4.de>:
> 
> > Mr. professormobilux,
> > 
> > what are you trying to tell us?
> > 
> > * Daniel da Silva Lopes <professormobilux at web.de>:
> >> <html><head></head><body><div style="font-family: Verdana;font-size: 12.0px;"><div>Hi,</div><div><br/></div><div>I've set up an installation of amavis-new 2.7.1 and it is working fine.</div><div><br/></div><div>The next step was to setup the quarantine to be in a mysql databse what is working also fine besides clean mail getting there as a copy too.</div><div><br/></div><div>My configuration looks like this so far:</div><div><div><br/></div><div>$final_virus_destiny      = D_DISCARD;</div><div>$final_banned_destiny     = D_DISCARD;</div><div>$final_unchecked_destiny  = D_PASS;</div><div>$final_spam_destiny       = D_DISCARD;</div><div>$final_bad_header_destiny = D_DISCARD;</div></div><div><br/></div><div><div>$virus_quarantine_to      = 'virus-quarantine';</div><div>$banned_quarantine_to     = 'banned-quarantine';</div></div><div><div>$unchecked_quarantine_to  = undef;</div><div>$spam_quarantine_to       = 'spam-quarantine';</div><div>$bad_header_quarantine_to = 'bad-header-quarantine';</div><div>$clean_quarantine_to      = undef;</div><div>$archive_quarantine_to    = undef;</div><div><br/></div><div><div>$virus_quarantine_method              = 'sql:';</div><div>$banned_files_quarantine_method       = 'sql:';</div><div>$spam_quarantine_method               = 'sql:';</div><div><div>$bad_header_quarantine_method         = 'sql:';</div><div>$unchecked_quarantine_method          = undef;</div><div>$clean_quarantine_method              = undef;<br/></div><div>$archive_quarantine_method            = undef;</div><div><br/></div><div>I would like to have only virus, banned, spam and bad header mails in the db quarantine. I thought the above configuration would accomplish that but it seems I'm missing something.</div><div><br/></div><div>Can someone point me in the right direction?</div><div><br/></div><div>Best regards,</div><div>Daniel</div></div></div></div><div><br/></div></div></body></html>
> > 
> > -- 
> > [*] sys4 AG
> > 
> > http://sys4.de, +49 (89) 30 90 46 64
> > Franziskanerstraße 15, 81669 München
> > 
> > Sitz der Gesellschaft: München, Amtsgericht München: HRB 199263
> > Vorstand: Patrick Ben Koetter, Axel von der Ohe, Marc Schiffbauer
> > Aufsichtsratsvorsitzender: Joerg Heidrich
> 

-- 
[*] sys4 AG
 
http://sys4.de, +49 (89) 30 90 46 64
Franziskanerstraße 15, 81669 München
 
Sitz der Gesellschaft: München, Amtsgericht München: HRB 199263
Vorstand: Patrick Ben Koetter, Axel von der Ohe, Marc Schiffbauer
Aufsichtsratsvorsitzender: Joerg Heidrich
 


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